Our Stories

Our Stories

Community Impact

Since 1976, Thrive Behavioral Health has been inspiring hope and empowering the lives of Rhode Islanders.  We invite you to read some of our more recent stories exemplifying the impact that our staff and services have had on the individuals we have served.

Emmalee's Giraffe and her Uncle David's Story

    

“Aspire to Reach Higher”, artwork by Emmalee Macatrao

Emmalee Rose Macatrao, age eleven, is the youngest granddaughter of Hillsgrove Clubhouse Advisory Board member David Thatcher and niece of a former Hillsgrove Clubhouse Member, David Thatcher, Jr. Emmalee loves art.  She recently drew this giraffe with this special message to share with staff and Members of Hillsgrove Clubhouse to inspire others like her late Uncle David to reach their full potential while living with mental health issues.  READ MORE...

 

Delivering Uncompromising Care During COVID - Thrive's ACT Team

Based at Thrive’s 2756 Post Road location in Warwick, Thrive's Assertive Community Treatment (ACT) Team within our Community Support Program administers care to over 100 clients in the community and in their homes. During the COVID-19 pandemic, those who serve on the ACT team have faced a variety of challenges in response to clients’ increased behavioral health symptoms.

"People look to healthcare providers for answers,” shared Jenna O’Brien, RN, pictured above. “My greatest challenge has been not having all of the answers to my patients’ questions about COVID-19 or the vaccines. As a nurse, I was taught to always give the most honest and evidence-based response possible. Unfortunately, a lot of answers to their questions are not available, and that causes my clients anxiety.”

Due to their behavioral health symptoms or co-occurring medical conditions, many clients are unable to travel or spend time with their relatives. “It bothers my clients tremendously that they can’t see their parents or attend funeral services of loved ones,” shared Anthony Macro, RN. “These stressors have such a negative effect on their behavior and their physical stability.” READ MORE...

 

Nursing Our Clients Through COVID

As a Certified Community Behavioral Health Clinic, Thrive Behavioral Health helps improve the quality of life of children, families and adults impacted by mental illness, addiction and homelessness. COVID-19 upended Thrive’s service delivery systems and our staff and clients had to learn to quickly adapt to new procedures and protocols. Simultaneously, current clients and the general community began experiencing increased levels of isolation, stress, anxiety and fear.

Throughout the pandemic, there has been no reprieve in demand for behavioral health services – and no respite for frontline workers providing direct care to clients. This is particularly true among Thrive’s nursing staff, whose responsibilities include managing the interface between primary and behavioral healthcare. What follows is a look at their perspectives.

“We halted everything as soon as we figured out that we were in a real pandemic, especially with our clients, stopping them from going to their day programs,” shared Mary Kenney, RN, who assists adults living in a supported housing environment. “It was a total restructure of what we had been doing.” Kenney addresses her clients’ anxieties by validating their feelings. “Everybody was so fearful about what would happen to us, including myself,” she said. “I told them, it’s okay to be afraid. You’re going to feel like you don’t know what to do, but we will figure it out as we go along. If we are super careful and follow the guidelines of washing, sanitizing, wearing masks, we will survive.”

With the implementation of teletherapy, staff had to adapt to providing assessments over the phone. “The biggest struggle has been losing the face-to-face connection,” stated Ana Sofia Alves, RN who works for one of Thrive’s Integrative Health Home teams. “In our field, it is important to be able to assess our clients’ affect, mood, body movements and general appearance. We rely on visual cues, which you can’t see over the phone.” Lead Nurse Karen Rush, who has worked at Thrive for over 36 years, concurs. “For me, not being able to see clients has been the hardest,” she said. “You can tell how people are feeling and doing by watching their expressions.” READ MORE...

 

Frontline Heroes:  Healthy Transitions Team

The global pandemic has brought profound uncertainty and increased restrictions to our community. Thrive’s Healthy Transitions Team has had to find innovative ways to continue to meet program participants’ needs and ensure their mental health does not destabilize. The team understands that a large part of participants’ clinical success happens outside of the confines of the office. They know how to think outside the box when outreaching, engaging and providing treatment to their clients. Throughout COVID-19, they have continued to follow this practice. In the words of clinical supervisor Erika Cannon:

“Recovery looks and feels differently for each individual stepping through our door; for many their focus is to decrease symptoms of psychosis - and for others it’s finding a career path that gives them a sense of purpose. Every day, we have the privilege of witnessing someone’s recovery firsthand – by hiking with them across the Audubon –  or helping them obtain a driver’s license  –  or assisting them with completing housing forms so they can move into their own home. My team is there by their sides, every step of the way, and a pandemic isn’t going to keep us from doing everything we can to help them continue to achieve their goals.”

READ MORE...

 

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