New data highlights expanded access to care, with 3,700+ Rhode Islanders served and measurable improvements in crisis response
WARWICK, R.I. – Thrive Behavioral Health, Rhode Island’s leading provider of comprehensive mental health and substance use disorder services and one of the state’s eight Certified Community Behavioral Health Clinics (CCBHCs), released its 2025 Annual Report today, offering the first comprehensive look at the organization’s impact since becoming a CCBHC in October 2024.
Since adopting the CCBHC model, Thrive has seen a 60% increase in client intakes, a key indicator of expanded access to behavioral health services across Kent County and beyond.
In total, 3,734 Rhode Islanders were served in 2025, including:
- 2,530 adults
- 695 youth
- 421 seniors
- 88 veterans
“This data gives us a clear picture of what expanded access to care really looks like in practice,” said Dawn Allen, President and CEO of Thrive Behavioral Health. “Since becoming a CCBHC, we’ve been able to reach more people, respond more quickly to crises, and provide coordinated, person-centered care that meets individuals where they are. These numbers reflect real people getting the support they need, when they need it.”
The report also highlights measurable improvements in crisis response and system outcomes. In 2025:
- 97% of individuals in crisis were connected to care instead of entering the criminal justice system
- Emergency department utilization among adults decreased by 18%
- Thrive’s 24/7 crisis team responded to 332 crisis events, including 115 youth cases
Thrive’s reach also continues to expand geographically. While the largest concentration of clients remains in Warwick (36%), 28% of those served came from outside Thrive’s primary catchment area, signaling growing demand for services statewide.
A critical component of this impact is collaboration. The 2025 Annual Report identifies more than 70 community partners, including hospitals, schools, municipalities, and statewide agencies, all working together to deliver coordinated care and reduce barriers to access.
“Thrive’s impact is not achieved alone, it’s the result of deep partnerships across Rhode Island’s behavioral health system,” said Jennifer Wheelehon, Chair of the Board of Directors. “This report demonstrates what’s possible when providers, policymakers, and community organizations align around a shared goal: making high-quality behavioral health care accessible to everyone.”
As one of Rhode Island’s eight CCBHCs, Thrive’s results offer a strong indication of how the model is working at the local level, showing increased access, improved outcomes, and a more connected system of care.